Eddy VNRA has an opening for a full time Application Help Desk Specialist. This position is half of a team that supports our Clinical medical record for Home Care, Hospice, and our smaller programs throughout the Community Services Division. This position also supports our aide documentation system that is interfaced back to our clinical medical record. Support includes both in person and phone support for clinician/aide staff questions, issues, concerns with both software and hardware. Handles a variety of reporting for the Division and spends a significant amount of time assisting with the accuracy of the clinical documentation system by monitoring and reviewing data in worklists, alerts, reports, and emails. This position also manages our physician table which includes verifying each ordering physician meets regulatory criteria before entry into the system.
This position requires someone who has excellent customer service skills, is able to multi-task and prioritize, and has strong written and oral communication skills. Familiarity with electronic medical record applications and HP laptops/android phones a plus. On occasion, oncall support backup will be needed (paid)
Requirements: Education – associates degree in a business related course of study and one to two years of experience working in health care.
Eddy VNRA provides a comprehensive orientation and supportive work environment. Apply today for more information!
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Job Requirements
Requirements: Education – associates degree in a business related course of study and one to two years of experience working in health care
About St. Peter’s Health Partners
Mission
We, St. Peter’s Health Partners and Trinity Health, serve together in the spirit of the gospel as a compassionate and transforming healing presence within our communities.
Core Values
Reverence – We honor the sacredness and dignity of every person.
Commitment to Those Who are Poor – We stand with and serve those who are poor, especially those most vulnerable.
Justice – We foster right relationships to promote the common good, including sustainability of Earth.
Stewardship – We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
Integrity – We are faithful to who we say we are.
Safety– We embrace a culture that prevents harm and nurtures a healing, safe environment for all.